Description of Work Sharp Knife&Tool Sharpener:

Optimal purchase for those who are not used to saving on their own safety and the quality of tool sharpening. Universal electric sharpener Work Sharp Ken Onion Edition WSKTS-KO-I is, in fact, a professional sharpening machine, which, thanks to the adjustable guide, allows for precise sharpening in the range from 15 ° to 30 °.

To make working with the sharpener as simple and effective as possible, the basic package includes a video instruction disc and a text instruction (in English).

Guides that are included in the set, which ensure the maintenance of a constant sharpening angle. The product is suitable for sharpening almost any tool and equipment (shovel, scissors, lawnmower blades, axes). At the same time, you can sharpen any type of blade (not only straight, but also tanto, hooked, curved, for fillets).

A client whose product was purchased in the USA contacted our service center with a request to repair a Work Sharp sharpener. When connecting the model in Ukraine to the power supply network, the sharpener failed. The owner of the product requests a warranty repair. Nevertheless, the manufacturer himself reported that in this situation the warranty does not apply to the sharpener.

In connection with the incident that occurred and in view of the threat of repetition of similar events, we consider it necessary to inform buyers. All products that were purchased outside of Ukraine cannot be subject to warranty service. This is due to the peculiarities of the market, as well as the specifics of electrification in different states.

Now in Ukraine, the CIS countries, as well as in many states - members of the European Union, the network voltage standard of 220-230 volts is in effect. In a number of countries, the norm is 240 volts. In North American countries, such as the USA and Canada, the norm is accepted at the level of 120-127 volts. Such differences are due to historical traditions and economic considerations. Accordingly, a product that is purchased in the US or another country with a lower accepted voltage level will lose its working condition when connected to the network in a country with a higher accepted voltage level. This should be kept in mind when buying electrical appliances. Including such devices as electric sharpeners for tools.

It follows from this that the warranty for the product provides exclusively for its use, which is regulated by the relevant product market. The terms and conditions of the warranty depend on the manufacturer and are specifically negotiated in each specific case. The customer has the right to count on warranty service if he used the product for its intended purpose, observing the necessary rules. In order for the product to serve the owner for a long time and effectively, it is important to strictly follow the requirements for care and operation.

In case of problems with the use of the warranty product, the buyer has the right to contact the service center. The procedure for such a procedure is outlined on the website. With all arising questions, customers can contact the phone numbers presented on the store's website. Managers will provide all necessary information in full.